Dr. Keith Keating Wins Acclaimed Learning Award and Releases Transformative Book

Dr. Keith Keating Wins Acclaimed Learning Award and Releases Transformative Book “The Trusted Learning Advisor”

Dr. Keith Keating, a luminary in the field of talent development, wins the illustrious 2023 OnConferences Icon Award for “Learning and Development Team of the Year.” Award winners have been selected by the public. Voters selected teams that they felt demonstrated a good mix of success and positive impact on their organization, the team made strong contributions through thought leadership, the team has been innovative in their projects, and the team leader has exhibited exceptional leadership.  

Dr. Keith Keating, Chief Learning Officer at Moder, is at the helm of the company’s Learning & Development team. Through his leadership, the Moder L&D team has demonstrated continuous learning, innovation, professional development, and success that has caused a ripple effect of satisfied clients. Moder’s L&D team has shaped the company’s mission by implementing innovative strategies and impactful learning interventions.

“This award is a reflection of our team’s collective efforts to instill a robust learning culture within Moder to serve our clients. We are truly honored to be recognized by the OnCon Association and will continue our efforts to further leverage L&D as a strategic driver for organizational excellence and employee development,” said Dr. Keating.

Following his win, Dr. Keating’s book, “The Trusted Learning Advisor” was released on October 31st, 2023. This book propels professionals in HR, Learning & Development (L&D), Talent Development (TD) and related fields on a transformative journey, evolving from mere order takers to strategic business partners, known as Trusted Learning Advisors. More than a testament to L&D’s potential, it’s a clarion call for its essential transformation within organizations.

“Why are the experts in talent development letting someone else dictate the terms?” Keating provocatively asks, emphasizing the urgent need for L&D to assert its expertise. He urges professionals to question the traditional, to ask “why?”, and to become pivotal business partners and value contributors to organizational strategies. The alternative? Risk becoming obsolete. 

In “The Trusted Learning Advisor,” Keating delves deep into the human psyche, exploring our innate tendencies to seek comfort and resist change. But true innovation, he argues, resides beyond this comfort. With the world rapidly changing due to technological leaps and evolving work dynamics, complacency isn’t an option for L&D. The future is both automated and profoundly human, and L&D stands at a crucial crossroads.

Keating’s inspiring journey, from high school dropout to an Ivy League doctorate, exemplifies the power of lifelong learning. This story enriches the book’s message about the transformative role of continuous learning and the critical influence L&D has in shaping organizational futures.

Central to “The Trusted Learning Advisor” is the belief that an organization’s true value lies in its talent. The book is a blaring call for individuals to seize control of their destiny amidst the fast-paced changes in business, technology, and societal landscapes, helping professionals nurture their skills and solidify their value within organizations.

Drawing from his rich experience and expertise, “The Trusted Learning Advisor” provides:

  • A roadmap for L&D’s evolution within organizations.
  • Strategies to transform from passive roles to proactive leadership.
  • Insights into the future of work, balancing automation with human-centric approaches.

Dr. Keating’s advocacy goes beyond mere words; he embodies the principle that learning is the engine of professional ascension and organizational excellence. With a deep-seated commitment to nurturing talent, Dr. Keating’s approach is more than a profession—it’s a calling. He not only encourages continuous growth but also designs the strategies that turn lifelong learning into a strategic advantage for individuals and companies alike. 

“The Trusted Learning Advisor” is available on Amazon. Additional information on the book can be found at www.thetrustedlearningadvisor.com. For media inquiries, interviews, or additional details, please visit https://keithkeating.com/ or contact pr@keithkeating.com.

Dr. Keith Keating Releases Transformative Book “The Trusted Learning Advisor”

Dr. Keith Keating Releases Transformative Book “The Trusted Learning Advisor”: A Clarion Call for the Urgent Evolution of HR and Talent Development Leaders

Dr. Keith Keating, a luminary in the field of talent development, announces the upcoming launch of his book, “The Trusted Learning Advisor” scheduled for release on October 31st, 2023. This book propels professionals in HR, Learning & Development (L&D), Talent Development (TD) and related fields on a transformative journey, evolving from mere order takers to strategic business partners, known as Trusted Learning Advisors. More than a testament to L&D’s potential, it’s a clarion call for its essential transformation within organizations.

“Why are the experts in talent development letting someone else dictate the terms?” Keating provocatively asks, emphasizing the urgent need for L&D to assert its expertise. He urges professionals to question the traditional, to ask “why?”, and to become pivotal business partners and value contributors to organizational strategies. The alternative? Risk becoming obsolete. 

In “The Trusted Learning Advisor,” Keating delves deep into the human psyche, exploring peoples innate tendencies to seek comfort and resist change. But true innovation, he argues, resides beyond this comfort. With the world rapidly changing due to technological leaps and evolving work dynamics, complacency isn’t an option for L&D. The future is both automated and profoundly human, and L&D stands at a crucial crossroads.

Keating’s inspiring journey, from high school dropout to an Ivy League doctorate, exemplifies the power of lifelong learning. This story enriches the book’s message about the transformative role of continuous learning and the critical influence L&D has in shaping organizational futures.

Central to “The Trusted Learning Advisor” is the belief that an organization’s true value lies in its talent. The book is a blaring call for individuals to seize control of their destiny amidst the fast-paced changes in business, technology, and societal landscapes, helping professionals nurture their skills and solidify their value within organizations.

Drawing from his rich experience and expertise, “The Trusted Learning Advisor” provides:

–  A roadmap for L&D’s evolution within organizations.
–  Strategies to transform from passive roles to proactive leadership.
–  Insights into the future of work, balancing automation with human-centric approaches.

As the Fourth Industrial Revolution unfolds, Keating’s book stands as an essential guide for those vested in the future of work, imparting actionable advice on skill identification, nurturing learning cultures, talent retention, and becoming a Trusted Learning Advisor. His impactful methodologies have found success in notable organizations like Hearst Magazines, General Motors, HSBC, and Archwell Holdings.

With roles as a visionary Chief Learning Officer in Fortune 500 companies and associate academic director at the University of Pennsylvania, Keating has curated high-performance teams, built global partnerships, and tackled intricate challenges, all in the name of workforce transformation. His dedication to unlocking human potential has cemented his stature in Talent Development.

“The Trusted Learning Advisor” is available on Amazon. Additional information on the book can be found at www.thetrustedlearningadvisor.com. For media inquiries, interviews, or additional details, please visit https://keithkeating.com/ or contact pr@keithkeating.com.

Dr. Keith Keating’s Urgent Call: “Transform HR and Talent Development Now!”

Attention: What Is Remote Work? Not This.

In a world that is evolving at an unprecedented pace, driven by technological advancements and shifting industry dynamics, Learning and Development (L&D) and Talent Development stand at a critical juncture. There’s an urgent, unmet need for transformation in these domains, a transformation that is vital for meeting the rapidly changing needs of businesses and ensuring the relevance and vitality of L&D in this new era. This transformation is not just an organizational necessity; it is the linchpin for the evolution of the workforce and the holistic development of talent within organizations. It’s in this context that Dr. Keith Keating, a visionary leader in L&D, issues a pressing call for immediate action: “Transform HR and Talent Development Now!”

“For years, L&D has been taking orders from those outside its realm, letting others dictate our approach and interventions. But progress requires change. We can remain passive order takers, or we can rise to the occasion to become the vital change agents our talent and stakeholders need: Trusted Learning Advisors.  

As work transforms, L&D’s value in guiding digital and talent evolution will be crucial. The future of work is in our hands. It’s time to evolve or risk being left behind. The decision is ours. ”

In the dynamic realm of learning and development, Dr. Keith Keating emerges as a guiding light, illuminating paths to transformation and innovation. With a wealth of experience spanning more than two decades, he has disrupted traditional norms, empowering individuals to embrace the ethos of lifelong learning and reshaping the future of talent development.

Dr. Keating’s personal journey is a testament to the transformative force of education. He defied expectations, surmounting challenges from the corridors of a high school dropout to the pinnacle of an Ivy League doctorate. His personal narrative underscores the vital roles of resilience, persistence, and an unyielding belief in the potency of lifelong learning in unlocking human potential.

At the heart of Dr. Keating’s mission lies the profound understanding that talent stands as an organization’s most precious resource. He ardently advocates the philosophy that every individual, irrespective of their starting point, possesses the agency to shape their destiny through continuous learning. This philosophy, he passionately urges, should be embraced by L&D professionals, HR leaders, and organizations on a global scale.

Throughout his diverse career, Dr. Keating has held various positions, but none more important than the transformative role of Chief Learning Officer. In this capacity, he has conceived and executed global, pioneering talent transformation and learning strategies, preparing today’s workforce for the challenges of tomorrow. He has adeptly led high-performance teams, nurturing strategic global partnerships and fostering cross-collaborations to decode and surmount complex challenges. His innovative methodologies have yielded success in renowned organizations such as Hearst Magazines, General Motors, HSBC, and Archwell Holdings.

While Dr. Keating has many notable achievements, among the most important ones (and crucial, as he would say) is his upcoming book  “The Trusted Learning Advisor.” Slated for release on October 31, 2023, this book pledges not only to revolutionize the landscape of L&D but also to guide readers on the essential journey from mere order takers to trusted advisors within their organizations. It offers invaluable insights and pragmatic strategies for instilling a culture of perpetual learning and nurturing impactful talent development.

“The Trusted Learning Advisor” will provide readers:

  • A roadmap for the evolution of Talent Development within organizations.
  • Strategies to transition from passive roles to proactive strategic partners.
  • Insights into the future of work, striking a balance between automation and human-centric approaches.

With the world rapidly developing in technologies, strategies, tools, and so much more, Dr. Keating’s foresight to L&D assumes paramount significance. With an understanding that the job market and workplace are undergoing a rapid transformation overnight, Dr. Keating provides a roadmap for Talent Practitioners to not only flourish in this new era but adapt to future situations as well.

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Dr. Keating has not only left a lasting influence on Talent Development but is championing a global change within the industry. His personal journey and upcoming book serve not only as an inspiration for professionals navigating the ever-shifting workplace landscape but also as a resounding call for an immediate evolution among HR and talent development leaders.

5 Ways to Sharpen Your L&D Practitioner Skills

5 Ways to Sharpen Your L&D Practitioner Skills

Skills, skills, skills.  Many of us are talking about the importance of skills and if you are not talking about the importance of skills — you should be! When we talk about skills or skill gaps in the learning and development (L&D) industry, we are often talking about someone else’s skill gaps. Rarely, if ever, have I heard an L&D practitioner talking about their own skill gaps. But when it comes to skills gaps, here’s the catch: They are not only present in our learners.

We, as L&D practitioners, can develop skills gaps of our own. After all, as technology, business and learners evolve, why wouldn’t we also need to evolve? Often, we spend so much time training others that we forget the importance of continuing to develop our own skills.

Before advocating for learners to develop skills, ask yourself: What have I done recently to develop my skills as an L&D practitioner? How am I staying relevant and educated? Here is how I equate it: Let’s say you trained for and ran one marathon in 1989. Assuming you stopped training after running your one marathon, you would not be qualified to call yourself a marathon runner today.

Anyone can label themselves an L&D practitioner. The challenge, however, is that not everyone is an actual practitioner. A practitioner is someone who is qualified and actively engaged in their field of work. Being “qualified” in the L&D industry can be subjective. Although certifications and standardizations exist, they are not required. And active engagement is more than simply “doing your job.” In L&D, active engagement means investing time and understanding into the academic and theoretical side of learning — not just the application of it. It means focusing on learning frameworks, theories, and strategies on an ongoing basis to ensure your training is grounded in research-based methodologies.




Many L&D practitioners are well-versed in their area of focus but are often siloed and not connected to the underlying principles of L&D.

Here are five ways to sharpen your L&D practitioner skills:

1. Understand Learning Theories

In order to be a practitioner in an area of work, the underlined theories that support the practice should be understood. If you consider yourself an L&D practitioner, that means that you are also a learning theorist and you understand the associated theories.

Learning theories are frameworks that provide an understanding of the different ways that learners receive, process and retain knowledge during the learning process. Cognitive, behaviorism and constructivism are the three most commonly-referred to learning theories.

If you do not know who Piaget is or what the behaviorist learning theory is, you have some homework to do. Although it is important to be familiar with current learning theories or practitioners, such as Bob MosherClark Quinn and Nigel Paine, it is also important to be familiar with those who came before, such as B.F. Skinner, Edward Thorndike and Hermann Ebbinhaus (Ebbinhaus’s Forgetting Curve is an important theory establishing credibility for the need of spaced learning). When we are creating learning solutions and trying to drive behavior changes, it is important to have an understanding of learning theories and which one (or ones) your learning solution falls within. Understanding learning theories will strengthen your ability to provide the right solution to your learners and establish your credibility as a practitioner.

2. Research, Research, Research

Empower yourself with research. Research helps to provide a basis to inform action, gather evidence for theories, provide and a deeper understanding of why, and answer questions. If you are not sure where to start, consider diving into the following research topics:

  • The latest learning trends.
  • The history of learning.
  • The future of learning.
  • The science of learning.
  • Learning theories.

Skip the basic Google searches and go straight to Google Scholar to find empirical research from accredited academic institutions and industry journals. Look for research that not only has been cited but also has citations and follow the citation breadcrumb trail to find the original data source.

Leverage free industry research from reputable firms like McKinsey Global Institute and the World Economic Forum. Our role as learning practitioners is to research and curate findings to apply in the context of our learners.

3. Be a Critical Thinker by Asking Questions

When it comes to filling your L&D solution toolbox, reading articles and evaluating what’s new in the industry can sharpen your critical thinking skills. Start by asking “why?”. Challenge industry trends. For instance, don’t assume that because everyone is talking about a new technology trend, for example learning experience platforms (LXPs), that LXPs must be something you need in your organization. Often, we tend to suffer from groupthink. We assume that someone else is doing “learning” better and set off on a quest to find that silver bullet, that solution to solve all our problems. However, learning is not a one-size-fits-all solution. Be wary of trends and buzzwords used to grab our attention, promising to solve all our problems. Look for the evidence because, often, you will find solutions by understanding your learners.

4. Understand the Principles of Human-centered Design

Our learners come first, no matter what. Everything we do in L&D is for our learners; our purpose is to be advocates for the learners. This means we need to stay connected to and understand our learners; this means including learners as one of our primary stakeholders. Human-centered design is an approach that provides frameworks and tools to ensure we keep the human at the forefront of our problem-solving process. Three frameworks within the human-centered design family can be particularly useful for ensuring we are developing solutions with our learners in mind: design thinkinguser experience (UX) design and the learner experience (LX).

5. Give Back to the L&D Community

In the words of Michio Kaku, “Knowledge is useless if you do not share it.” Whether you recognize this or not, your experience and knowledge is what keeps our industry growing and evolving. How you apply L&D principles and practices are valuable to others.

Rarely are two learning organizations exactly alike. The more we share our unique experiences, the more empowered and enabled we are as practitioners to support our learners. Share your knowledge and your experience with others by:

  • Writing a blog or an article.
  • Hosting a webinar on an L&D topic you are passionate about or where you see a gap exists in the industry.
  • Getting involved in industry associations.

Lifelong learning is not something we want just for our learners; we, as L&D practitioners, also need to be lifelong learners. Being a practitioner takes work but, as a result of that work, you will be rewarded with a stronger solutions toolkit, credibility and the honor of calling yourself a L&D practitioner.

Attention: What Is Remote Work? Not This.

Attention: What Is Remote Work? Not This.

“Iam working more hours now than I did before. I am exhausted. Remote work is exhausting, I honestly can’t wait to get back to the office.” This was the sentiment of my colleague last week. She’s not alone. The pendulum has swung from being excited about the advantages of working remotely full-time. . . to disdain. Here’s the catch—what you are experiencing right now is not remote work. Prior to COVID-19, a smaller but growing percentage of the workforce had the opportunity to engage in remote working. Now, millions of workers globally have been transitioned overnight from office workers to home workers—more than 16 million, according to Slack. Not just regular home workers, but home workers during a global pandemic. With Facebook and Google announcing in May that they’ll allow employees to work from home until 2021 and Twitter announcing permanent work-from-home options, this isn’t changing anytime soon—in fact, Google declared a company-wide holiday this month to help employees address pandemic-related burnout. As an advocate of the future of remote work, I would like to take a moment to acknowledge everyone who is now working from their home as a result of the pandemic and share a message about this new work experience. Nothing you are experiencing right now is normal. This is not remote work.

No Commute, New Pain Points

COVID-19 has accelerated an unprecedented transformational shift in our lives. Overnight, traditional offices shut down, and you, like millions of other people worldwide, were suddenly working from your home. Many of you had no home office, no comfortable headset for the hours of calls, no tastefully decorated wall to serve as your Zoom background, probably not even a desk, ergonomic chair, or designated workspace. Your internet bandwidth and connectivity may not be optimized for the 24/7 connection of multiple devices as the world’s distributed teams compete for bandwidth across different time zones. You may not have been familiar with online collaboration tools or maybe didn’t even know what Zoom was before now. Even if you did have experience with online collaboration tools, chances are your colleagues didn’t, and you are having to learn how to collaborate while working from home. Understandably, you weren’t prepared for this. No one was, and that includes your manager. You might be feeling that you are not getting the support you need. Your manager might not have experience managing a remote team and may be asking more of you. They may be having difficulty learning to trust that you will remain a productive employee since they can’t see you physically at your desk. It might feel like they are trying to lift and shift your in-office work into your work-from-home experience. Those two experiences, however, are not the same environment and shouldn’t be treated as such. Under the right circumstances, the remote work environment has a number of benefits:
  • Remote work, by definition, constitutes the freedom to do your work from anywhere.
  • Remote work provides flexibility when you work.
  • Remote work provides access to a diverse global pool of talent.
  • Remote work creates opportunities for jobs unbounded by geography.
  • Remote workers previously reported an increase in:
  • Productivity
  • Happiness
  • Work morale
  • Work-life balance
If working from home is new for you, here are a few simple best practices to help set you up for success:
  • Establish a workspace that is comfortable for you. If you are in a smaller space shared with your family, establish boundaries for your space and protocols for interruptions. A reversible sign reading either “available” or “busy” can work wonders.
  • Communication is mission-critical when working remotely. Be transparent, direct, and honest with your manager. Establish a cadence and work etiquette that supports your needs—hours online and output goals should be part of that conversation. Above all, make sure you have an open dialogue with your manager to ensure you are aligned on expectations.
  • Technology is your friend, but don’t be afraid to speak up if you are not comfortable or need help learning how to use it.
  • You are not in this alone. Stay connected with your team and use video meetings when possible. Keep yourself on mute when you are not speaking to minimize distractions. One trick is to move the active speaker panel of your video chat to the top of your screen under your webcam—this makes it appear that you are making eye contact with the group.
Check out Toptal’s comprehensive Suddenly Remote Playbook to gain valuable insights and practical tips for a smoother remote work experience.

The Current Situation vs. the Future

The remote work environment gives you choices—right now, you have no choices. You are quarantined. There is no working from comfortable coworking spaces. No sipping lattes at the coffee shop. No catching up on emails on the plane or working from airport lounges. You are sharing spaces with new colleagues—your family—while dealing with new distractions and fears. You are playing teacher, cook, cleaner, spouse, and parent. You have not been given the opportunity to find the best working environment where you can be most productive. Right now, the hours are longer, the distractions are stronger, and concentration is fleeting. You have unprecedented emotional strains as your world has shifted beneath you. Your lives and your work are now virtual. We will, one day soon, reach a stable environment where you may have an opportunity to receive the many benefits that come with remote work. I hope you will take them. Until then, try not to confuse the current situation and all its challenges with real remote work. Try not to let the current situation overshadow the value a remote work lifestyle has to offer you. Try not to label this experience as remote work, but rather, recognize it for what it is—working from home during an unprecedented time for which no rulebooks are available. Remember, work is what you do, not where you go.

Relearning How We Learn: The Future of Talent

Relearning How We Learn: The Future of Talent

The best way to predict the future is to create it” (Anonymous). The speed at which change is happening is faster than ever. Volatility, uncertainty, complexity and ambiguity (VUCA) have become the status quo. A shift in demographics within the labor market, rapid urbanization in developing countries, economic power shifts and the push for globalization are changing the fundamental nature of the way we work. The concept commonly referred to as the “future of work” is quickly becoming a phenomenon in a state of swirl, filled with information and misinformation. The picture we’ve painted is bleak, filled with massive unemployment in a world run by robots. Fact or fiction, talent is globally hearing and seeing this information. According to research by PWC, 37% of employees are worried about the future of their jobs as a result of automation and robotics. When faced with fear, humans instinctively respond with one of three common responses: freeze, flee or fight. None of these responses creates positive results for productivity or performance. Still, a beautiful and compelling fact about the future is that it is not yet written. Although there is no way of knowing exactly how many workers automation will displace, we know that talent will be impacted as our jobs and the way we work change. It’s our responsibility as learning and development (L&D) practitioners and leaders to prepare talent to navigate the waters of ambiguity.

What Can We Do?

Amid uncertainty, we can focus on what we do know: Automation is a global force that is transforming economies and the workforce — and more importantly, this type of global change is not new. We know that technology has been changing for at least eight centuries, from the 12th century, when the horse collar became universal, to the 19th-century Industrial Revolution. Roughly once each generation, we experience a panic that technology is destroying jobs. Looking back at the agricultural and manufacturing industrial revolutions, we know there was a decline in those industries as a result of technological changes. The economy as a whole, however, continued to grow. If history is any indicator, the changes we’re experiencing now will also grow our economy. New technology often destroys existing jobs, but technology also creates new jobs. When the automobile was built in the early 20th century, it destroyed the horse and carriage industry; many jobs were lost, but it also created new jobs through new sectors like automobile manufacturing plants, gas stations and auto repair shops and through an expanded tourism industry. Indirectly, automobiles addressed other latent needs, creating the possibility of living further from work and even creating new towns. We know that in the future, humans will spend less time on repetitive functions like physical activities (e.g. stocking shelves) and collecting and processing data, areas in which machines already exceed human performance. Therefore, we need to focus on the skills that separate artificial intelligence (AI) from our own, the skills that make us human: our higher-order cognitive skills. Higher-order cognitive skills give us the ability to connect with other people through empathy and interpersonal skills. They give us the ability to solve complex problems and move beyond the linear thought that robots are capable of. Our creativity and originality, our emotion and logic, are the skills of the future.

How Do We Prepare Talent?

With the needs of our learners evolving, the way we approach learning and development (L&D) also needs to evolve. Today, we encourage on-the-job learning, teach knowledge and produce job-related content. We are known as providers of learning. In the future, rather than holding L&D accountable for learning, we need to empower and enable our learners to take control of their future. We can achieve this goal by creating L&D opportunities for learners to develop skills while teaching them how to learn effectively and efficiently by building learning habits.